Certified Implementation Specialist - Human Resources

Certified Implementation Specialist - Human Resources (CIS-HR)

The Certified Implementation Specialist - Human Resources (CIS-HR) certification is designed for IT professionals seeking to demonstrate expertise in implementing ServiceNow Human Resources (HR) software. This certification covers the core HR functionality of ServiceNow.

Focus

The Certified Implementation Specialist - Human Resources certification focuses on ServiceNow Human Resources (HR) software implementation

Exam Duration

The Certified Implementation Specialist - Human Resources exam duration is 90 minutes

Num of Question

The exam contains a total of 40

Exam Fee

The exam fee is $150-$200 (USD).

Exam Validity

The CCRN-Pediatric certification is valid for 2 years.

Prior Certification

• CIS-HT: This certification is designed for individuals with experience in implementing ServiceNow and looking to specialize in HR.

Exam Format

The Certified Implementation Specialist - Human Resources exam is a On-demand, online exam

Passing Conditions

To pass Certified Implementation Specialist - Human Resources exam, applicants must achieve a minimum score of TBD, but typically a minimum of 65% is required to pass

Who Should Take

IT professionals or project managers with experience in implementing ServiceNow have HR requirements.

• ServiceNow HR consultant
• ServiceNow HR implementation specialist
• HR manager/SAP HR expert

Prerequisites

2+ years of experience in implementing ServiceNow with HR requirements

Or can substitute with certifications:

• Implementing ITSM and ITOM functionalities with hands-on experience with HR add-ons; knowledge of core HR capabilities in ServiceNow
• Hands-on experience with multiple implementations and knowledge of organizational change management

Certification Process

• Step 1: Register for a CIS-HR training course offered by a ServiceNow Training Provider
• Step 2: Study and prepare for the exam using the course materials and other resources
• Step 3: Sign up for the exam through the ServiceNow Certification web site
• Step 4: Take the certification exam and receive the results
• Step 5: Take a recertification training course every 2 years to keep the certification current

Domains with Weights

• Configure HR Core Functionality (30%): This domain covers the core HR functionality in ServiceNow, including HR information center (HRIC), candidate, recruitment, and benefits.
• Implement Additional HR Modules (20%): This domain covers the additional HR modules available in ServiceNow, including employee central, performance, time off and leave, and analytics.
• Configure HR Workflow Rules and Email Service (15%): This domain covers the configuration of workflow rules and email services in HR.
• Implement HR Security (15%): This domain covers the security best practices and potential security vulnerabilities in HR functionality.
• Develop HR Portal and Dashboards (20%): This domain covers the development of a custom HR portal and presentation layer for displaying core HR data.