Certified Implementation Specialist - Discovery

Certified Implementation Specialist - Discovery

This certification focuses on ServiceNow Discovery implementation skills, including capacity planning, architecture, and deployment.

Focus

The Certified Implementation Specialist - Discovery certification focuses on ServiceNow Implementation

Exam Duration

The Certified Implementation Specialist - Discovery exam duration is N/A

Num of Question

The exam contains a total of N/A

Exam Fee

The exam fee is $N/A.

Exam Validity

The CCRN-Pediatric certification is valid for N/A.

Prior Certification

• Implementation Specialist Certification

Exam Format

The Certified Implementation Specialist - Discovery exam is a Multiple choice and hands-on questions

Passing Conditions

To pass Certified Implementation Specialist - Discovery exam, applicants must achieve a minimum score of Passing score is 70

Who Should Take

ServiceNow administrators, IT system managers, and IT professionals who want to demonstrate their skills in implementing ServiceNow Discovery.

• Implementation Specialist
• ServiceNow Administrator
• IT System Manager

Prerequisites

2+ years of experience with IT Service Management (ITSM) or a related field and prior implementation experience with ServiceNow.

Or can substitute with certifications:

• ServiceNow Implementation Analyst Certification
• ServiceNow IT Service Management (ITSM) Certification

Certification Process

• Step 01: Read the Study Guide and attend the exam preparation course.
• Step 02: Schedule the exam, and pass the multiple-choice and hands-on questions.

Domains with Weights

• Domain 1: ServiceNow Discovery Architecture (30%): Implementation skills for ServiceNow Discovery, including architecture, capacity planning, and deployment.
• Domain 2: Implementation Planning and Management (25%): Planning and deploying ServiceNow Discovery, including project management, quality assurance, and testing.
• Domain 3: Service Mapping and Dependency Mapping (20%): Implementation skills for ServiceNow Service Mapping and Dependency Mapping, including set up, configuration, and management.
• Domain 4: Reporting and Dashboards (15%): Implementation skills for ServiceNow reporting and dashboards, including creation, configuration, and management.
• Domain 5: Integration and Security (10%): Implementation skills for ServiceNow Discovery integration, including connectivity to other systems, single sign-on, and security best practices.
• Domain 6: Troubleshooting and Support (10%): Implementation skills for ServiceNow Discovery troubleshooting and support, including incident management, change management, and problem management.