Salesforce Financial Services Cloud
- Product Code: financial-services-cloud
- Exam Questions: 172
- Vendor: salesforce
$9.99
$12.99- Updated At: Nov 14, 2024
Financial Services Cloud Consultant (FSCC)
Demonstrate skills in supporting customer relationships and collaboration in the Financial Services industry by implementing and configuring Financial Services Cloud
Focus
The Salesforce Financial Services Cloud certification focuses on Financial Services, Customer Relationship Management (CRM), Cloud Software
Exam Duration
The Salesforce Financial Services Cloud exam duration is 4 hours
Num of Question
The exam contains a total of 68
Exam Fee
The exam fee is $245.
Exam Validity
The CCRN-Pediatric certification is valid for 3 years.
Prior Certification
- None
Exam Format
The Salesforce Financial Services Cloud exam is a Multiple Choice and Case Study
Passing Conditions
To pass Salesforce Financial Services Cloud exam, applicants must achieve a minimum score of Passing score is 680 (out of 1000)
Who Should Take
Professionals who are looking to enhance their skills in implementing and configuring Financial Services Cloud for the Financial Services industry, including Financial Services Administrators, Financial Services Consultants, and Financial Services Producers.
- Financial Services Administrator
- Financial Services Consultant
- Financial Services Producer
Prerequisites
N/A
Or can substitute with certifications:
- Administering or implementing Salesforce CRM products
- Developing and administering Financial Services Cloud solutions
Certification Process
- Step 1: Review the Financial Services Cloud Consultant study guide and certification requirements.
- Step 2: Complete the Financial Services Cloud online training courses (approximately 8 hours).
- Step 3: Practice with sample exams and case studies.
- Step 4: Schedule and take the Financial Services Cloud Consultant certification exam.
Domains with Weights
- Service Management (16%): Implement and configure Service Management capabilities, including Service Console, Service Setup, and Case Management.
- Customer 360 and Data Management (14%): Implement and configure Customer 360 and Data Management capabilities, including Contact and Account Management, and Data Import and Export.
- Financial Services Sales Management (20%): Implement and configure Financial Services Sales Management capabilities, including Opportunity, Account, and Sales Performance Management.
- Integrations and Configurations (30%): Implement and configure Integrations with other Salesforce services, such as Salesforce Sales Cloud, Service Cloud, and Marketing Cloud, as well as other third-party services such as Salesforce Einstein, Heroku, and MuleSoft.
- Industry Solutions and Best Practices (20%): Identify, analyze, and document industry trends, best practices, and regulatory requirements specific to the Financial Services industry, and apply those findings to the design, implementation, and configuration of Financial Services Cloud solutions.
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