Avaya Contact Center
- Product Code: 78200x
- Exam Questions: 137
- Vendor: avaya
$9.99
$12.99- Updated At: Nov 14, 2024
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The Avaya Contact Center certification is designed for associate-level IT professionals responsible for the design, implementation, and maintenance of Avaya Contact Center solutions.
Focus
The Avaya Contact Center certification focuses on Avaya Contact Center solutions
Exam Duration
The Avaya Contact Center exam duration is 90 minutes
Num of Question
The exam contains a total of 40 questions
Exam Fee
The exam fee is $200-$300.
Exam Validity
The CCRN-Pediatric certification is valid for 2 years.
Prior Certification
- Avaya Application and Infrastructure Fundamentals
Exam Format
The Avaya Contact Center exam is a Multiple Choice, Drag and Drop, Case Study, and Fill-in-the-Blank
Passing Conditions
To pass Avaya Contact Center exam, applicants must achieve a minimum score of 70% or higher score required
Who Should Take
IT professionals, technical team members, architects, and engineers who want to work with Avaya Contact Center solutions.
- Avaya Contact Center Designer
- Avaya Contact Center Implementation Expert
- Avaya Contact Center System Administrator
Prerequisites
1-2 years of experience in IT, preferably in contact center solutions or a related field
Or can substitute with certifications:
- Avaya Application and Infrastructure Fundamentals certification
- 2+ years of experience in a related field
Certification Process
- Register for the exam on the Avaya website or through a training provider
- Complete the exam within the allotted time (90 minutes)
- Review and submit your exam results
Domains with Weights
- Design and Implementation (30%): Designing, implementing, and maintaining Avaya Contact Center solutions, including system architecture, network design, and application integration.
- Configuration and Troubleshooting (25%): Configuring and troubleshooting Avaya Contact Center systems, including agents, supervisors, and administrators.
- Maintenance and Support (20%): Maintaining and supporting Avaya Contact Center solutions, including software updates, hardware replacements, and performance monitoring.
- Integration and Interoperability (15%): Integrating and interoperating Avaya Contact Center solutions with other systems, applications, and technologies.
- Security and Compliance (10%): Ensuring the security and compliance of Avaya Contact Center solutions, including data protection, access control, and regulatory requirements.
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First, as previously mentioned, we are a powerful company offering the leading high-quality materials for the [exam name] with a proven success rate of 99.6%, based on data from the past five years. If you trust us and study our [exam name] materials carefully, we guarantee you will pass. Every year, we assist over 10,000 candidates in successfully passing their exams. We are always the first to receive updates on any changes to the Avaya Contact Center, directly from the official sources. We have strong relationships with some of the largest companies in the industry, investing significant resources annually to ensure we provide the latest, most valid, and accurate materials. Our materials are followed by many, but never surpassed.
Secondly, our customer service operates 24/7, including on holidays. We respond to all inquiries and messages within two hours. You will receive the Avaya Contact Center materials within 15 minutes after your payment. If you have any questions about downloading the materials, payment issues, pass rates, or update schedules, our team is always available to assist you. We prioritize your security and privacy, ensuring 100% pass rates for the Avaya Contact Center. In the rare event that you fail, we offer a full refund within 2-7 business days.
Thousands of candidates choose us every year and pass their exams—why wait? Choose us now, and our Avaya Contact Center materials will be your ultimate ally.
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