OS X Support Essentials 10.9


  • Product Code: 9l0-415
  • Exam Questions: 116
  • Vendor: apple

$9.99

$12.99
  • Updated At: Nov 20, 2024
OS X Support Essentials 10.9

The OS X Support Essentials 10.9 exam covers the skills and knowledge required to support OS X (now macOS) 10.9 and OS X Server 3.1.5, which are now macOS and macOS Server. It covers hardware, software, networking, and troubleshooting.

Focus

The OS X Support Essentials 10.9 certification focuses on Support

Exam Duration

The OS X Support Essentials 10.9 exam duration is 105 minutes

Num of Question

The exam contains a total of 62

Exam Fee

The exam fee is USD 49.

Exam Validity

The CCRN-Pediatric certification is valid for OS X Support Essentials 10.9 is now retired, the current replacement is macOS Support Essentials..

Prior Certification
  • OS X Support Essentials 10.8
Exam Format

The OS X Support Essentials 10.9 exam is a Multiple-Choice

Passing Conditions

To pass OS X Support Essentials 10.9 exam, applicants must achieve a minimum score of Pass the certification exam and complete a 18 month maintenance window. No prior certification was required.

Who Should Take

Technical staff and those who aspire to take the exams and start a new field in support of Apple technologies.

  • Mac Support Specialist
  • AppleCare Specialist
Prerequisites

1 or more years working with Apple technologies.

Or can substitute with certifications:

  • The official Apple site does not detail other substitutions, but usually substitutions are made through a written examination or an industry certification.
Certification Process
  • Step 1: Schedule and take the OS X Support Essentials 10.9 exam.
  • Step 2: Pass the exam and validate company credentials.
Domains with Weights
  • Hardware and Deployment (34%): Install, configure, and troubleshoot 64-bit hardware, installation requirements, prepare hardware for delivery, diagnose and troubleshoot hardware and software problems, manage software updates.
  • Software and Configuration (39%): Software installation and configuration, troubleshooting, backup and restore, configuration profiles and Certificate Authority (CA).
  • Networking (27%): OS X Server configuration and setup, OS X Server core services, Mac to Mac and OS X Server network support, OS X computer network resources, and setup a network for users.

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