Salesforce Certified Administrator

Salesforce Certified Administrator

This certification exam tests your skills and knowledge to administer a Salesforce org, configure security, data management, and integration, and troubleshoot common issues.

Focus

The Salesforce Certified Administrator certification focuses on Salesforce Administration

Exam Duration

The Salesforce Certified Administrator exam duration is 105 minutes

Num of Question

The exam contains a total of 60

Exam Fee

The exam fee is $200-$400 (dependent on location and time of booking).

Exam Validity

The CCRN-Pediatric certification is valid for 2 years.

Prior Certification

• Salesforce Certified Platform App Builder or Salesforce Certified Advanced Administrator

Exam Format

The Salesforce Certified Administrator exam is a Multiple-choice, multiple-select, and practical skills tests

Passing Conditions

To pass Salesforce Certified Administrator exam, applicants must achieve a minimum score of Pass a minimum of 70% of questions

Who Should Take

This certification is suitable for roles such as Administrator, Sales and Marketing personnel, Customer Service team members, or anyone who wants to develop skills in Salesforce administration.

• Administrator
• Sales and Marketing personnel
• Customer Service team members

Prerequisites

There are no specific work experience requirements for this certification, but it is recommended to have at least 6 months of hands-on experience with Salesforce.

Or can substitute with certifications:

• Salesforce Certified Platform App Builder
• Salesforce Certified Advanced Administrator

Certification Process

• Register for the exam on the Salesforce website
• Study for the exam using official Salesforce study materials and other online resources
• Pass the exam within 2 years of registration

Domains with Weights

• Data Management (20%): Configure and manage data in a Salesforce org, including data types, data relationships, and data validation. Implement data loads, exports, and APIs. Describe auditing and reporting processes.
• Security and Object Management (27%): Configure security settings, including profiles, roles, permissions, and sharing rules. Manage objects, including custom objects, fields, and relationships. Implement data encryption and two-factor authentication.
• Platform Configuration (25%): Configure the Salesforce platform, including user settings, org settings, and mobile settings. Implement integration with other applications and services using APIs and external services.
• Analytical Reporting and Dashboards (15%): Describe the reporting and analytics processes in Salesforce, including report types, data sources, and dashboard components. Implement data visualization using charts, gauges, and other components.
• Common Org Tasks (13%): Perform common org tasks, including setting up email services, setting up emails, setting up chat apps, and uploading files.