Comptia CTT+ Essentials Certification Exam
- Product Code: tk0-201
- Exam Questions: 250
- Vendor: comptia
$9.99
$12.99- Updated At: Nov 21, 2024
CompTIA CTT+ Essentials Certification Exam
The CompTIA CTT+ (Communication, Teamwork, and Trust) is an entry-level certification that tests the skills and knowledge required for IT Support Specialists to work with customers, act as a coordinator among team members, communicate effectively with stakeholders, and demonstrate a commitment to Trust.
Focus
The Comptia CTT+ Essentials Certification Exam certification focuses on Communication, Teamwork, and Trust
Exam Duration
The Comptia CTT+ Essentials Certification Exam exam duration is 90 minutes
Num of Question
The exam contains a total of 85 questions
Exam Fee
The exam fee is $249 USD.
Exam Validity
The CCRN-Pediatric certification is valid for 3 years.
Prior Certification
- None required
Exam Format
The Comptia CTT+ Essentials Certification Exam exam is a Multiple-choice questions, Performance-based questions
Passing Conditions
To pass Comptia CTT+ Essentials Certification Exam exam, applicants must achieve a minimum score of Passing score is 750 (on a scale of 100-900)
Who Should Take
IT Support Specialists, Help Desk Technicians, Customer Service Representatives, and anyone interested in pursuing a career in technical support and customer service.
- IT Support Specialist
- Help Desk Technician
- Customer Service Representative
Prerequisites
6-12 months of experience in a customer facing role or technical support environment
Or can substitute with certifications:
- No substitutions are available for this certification
Certification Process
- Step 1: Meet the Prerequisites
- Step 2: Register for the Exam
- Step 3: Prepare for the Exam (study materials, training courses, etc.)
- Step 4: Schedule the Exam
- Step 5: Take the Exam and Obtain the Certification
Domains with Weights
- Domain 1: Communication (40%): This domain covers communication strategies, customer service skills, and effective communication methods for IT support specialists.
- Domain 2: Teamwork (30%): This domain covers teamwork strategies, collaboration methods, and conflict resolution techniques for IT support specialists.
- Domain 3: Trust (30%): This domain covers building trust with customers, managing customer expectations, and maintaining confidentiality.
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